Be careful when you receive an e-mail asking you to transmit or disclose any personal information or banking information. At no time will JCB send you an e-mail asking you for personal or private information such as your login credentials, credit card number, etc. Should you receive a similar request, please do not reply , contact the Bank immediately and ask to reset your login password.

We recommend using IE explorer while navigating the online banking system.
To use our Internet Banking Service, you are kindly requested to use the link provided on JCBs website home page. Please do not use any link sent to you in an e-mail to access the Internet Banking Service.
When using the Internet Banking Service, please note the (https://) code in the address area and look for the (Security Certificate) before typing in the user name and password.
To report an electronic fraud attempt or any other technical issue, please send us an e-mail to : jcbconnect@jcbank.com.jo